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TINTARELLA SWIMWEAR & CO, SA de CV (hereinafter “TINTARELLA”) with address at Miguel de Cervantes Saavedra 459 Int 1 Col.Irrgigación, Alcaldía Miguel Hidalgo, Mexico City, CP 11500 will be responsible for the processing of your personal data.

For any questions related to the protection of your personal data, you can contact our email address


To comply with the processing purposes indicated in this privacy notice, it is necessary to collect and process the following personal data:

  • Identification data;
  • Contact information;
  • Location data;
  • Asset and/or financial data;
  • Tax data;
  • Demographic data, including data relating to the geographical location of the device you use to use our services;
  • Information about your preferences and interests related to the goods, products and services we offer you;
  • Information generated by other devices connected or used (including your IP address and the identification data of your device), data related to browsing, data on the use and consumption of internet services from your device, as well as information related to the use of third-party applications and services.
  • Information that you provide us voluntarily to respond to complaints, claims or requests for information.
  • In the event that you provide personal data from third parties, you must have previously obtained the respective consent so that TINTARELLA can process the personal data for the purposes reported in this Privacy Notice.


We inform you that for the purposes of this Privacy Notice, no sensitive personal data will be processed.


TINTARELLA will process your personal data to carry out the following primary purposes: (i) Identify you and/or register you as a client or user of our website; (ii) Create your account for the TINTARELLA Portal; (iii) Prove your identity and validate the veracity and quality of the information you provide us; (iv) Update our systems and databases; (v) Provide you with personal attention through different means of electronic communication such as email, telephone, chat, among others; (vi) Make recordings of the communications we have with you; (vii) Process orders, purchases, returns, physical changes and/or replacement of merchandise in accordance with the terms and conditions of TINTARELLA; (viii) Credit points that you accumulate on TINTARELLA sales; (ix) Carry out redemptions of points that you have accumulated in any loyalty program; (x) Offer you various payment options to purchase the products you wish to purchase; (xi) Carry out the physical delivery of orders to the address you have indicated and/or carry out the collection of the merchandise, in case of return; (xii) Process payments and/or refunds as applicable in accordance with TINTARELLA's terms and conditions; (xiii) Verify that you have received the merchandise you requested; (xiv) Grant you benefits and discounts; (xv) Manage the issuance of the check, in case of refunds; (xvi) Issue the invoice corresponding to your purchase, if applicable; (xvii) Determine if you are eligible to purchase our credit products and services; (xviii) Cancel your user account, orders, and/or services provided by TINTARELLA; (xix) Identify your habits and preferences to offer you our products and services; (xx) Keep a history of your purchases and use of our services; (xxi) Identify and prevent possible illicit conduct that could constitute a violation of current legal provisions; (xxii) Identify vulnerable activities and comply with the obligations provided for by the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin and other applicable regulations; (xxiii) Conduct internal investigations and comply with internal policies and processes; (xxiv) Maintain the security of electronic communications networks and services, detect technical failures or errors in the transmission of electronic communications, as well as any processing that is necessary for the correct provision of the services; (xxv) Record session time when you use our services and technological tools; (xxvi) Carry out quality monitoring activities on the services or on your purchasing experience with us; (xxvii) Perform data analysis activities; (xxviii) Give attention to your requests for information, complaints or claims; (xxix) Comply with the obligations derived from the legal relationship with you; and (xxx) Comply with the requirements of competent authorities in the legally provided cases.


Additionally, if you do not object, TINTARELLA may process your personal data to carry out any or all of the secondary purposes mentioned below, which allow us to provide you with a better service: (i) Send you advertising information, promotional and/or informative and commercial prospecting of a personalized nature through the offering of goods, services, promotions and/or offers from TINTARELLA in accordance with your interests and consumer preferences, as well as other brands and/or commercial names including shipping communications through emails, telephone calls, short messages, and other physical, electronic and/or digital means of communication; (ii) Carry out statistics, surveys or studies on consumer and market habits whose purpose is to evaluate the quality of services, goods, products and/or purchasing experience; (iii) Invite you, in accordance with the participation rules, to our events, contests, raffles, promotions and activities, and contact you through different physical, electronic and/or digital means of communication. We inform you that, in the event that you participate in such activities, it may be necessary for TINTARELLA to process your personal image through videos and/or photographs, for publication, through different physical, electronic and/or media. digital. Likewise, in the event that you win a prize or participate in an activity carried out by us, we may process your personal data to deliver the corresponding prize and document your participation in said event; and (iv) Share your profiles and consumption habits with our business partners so that they can contact you and send you advertising, promotional and/or informative information that they consider of interest to you and/or so that they can evaluate, in accordance with their internal procedures. , if you are capable of obtaining the service that you have requested from said third party.


The personal data collected by (customer name) may be transferred to national or foreign third parties, among others to logistics companies (or it may be specified to ALMACENADORA MÉXICO, SA DE CV in order to carry out the transportation and delivery of goods. , who will be subject to the provisions of this Privacy Notice.

The above secondary purposes are based on your consent. The above means that you can oppose any of them at any time, or revoke your consent.

If you do not want your personal data to be processed for any or all of the additional purposes, from this moment you can inform us of the above by email CONTACTO@TINTARELLA.COM.MX

TINTARELLA processes your personal data in order to comply with the obligations derived from the legal relationship with you.


TINTARELLA may transfer your personal data, both to national and foreign entities, without requiring your consent in the following cases:

  • Affiliated companies, subsidiaries and/or controlling entities, national or foreign, that operate under the same internal policies regarding the protection of personal data to comply with the purposes reported in this privacy notice;
  • Our business partners with whom we have entered into contracts in order to provide after-sales services, manage customer accounts and records, send communication regarding products or services that may be of interest to you, as well as marketing communications;
  • Competent authorities in the cases provided for by the applicable regulations.

If you do not object, TINTARELLA may transfer your personal data to business partners and/or third parties so that they can contact you and offer you goods and/or services that are of interest to you, or so that they can determine if you are subject to acquiring the goods and/or services that said business partners and/or third parties offer.

If you do not want TINTARELLA to carry out the reference transfer, please send an email to CONTACTO@TINTARELLA.COM.MX You may change your option at any time.


You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter “ARCO Rights”), as well as revoke your consent for the processing of your personal data by sending an email to our Privacy Office. of Data to the address, going directly to any of our branches where you will be attended to in a timely manner. You will be provided with an ARCO Rights Exercise Request (“Request”) so that you can exercise your right.

To follow up on your request, you or your legal representative must correctly prove your identity, for which it is necessary that you complete all the fields indicated in the Form and accompany it with a copy of any of the current official identification indicated therein.

In the event that the information provided is erroneous or insufficient, or the corresponding accreditation documents are not accompanied, within five (5) business days following receipt of the request, you may be required to provide the elements or documents necessary to process it. You will have ten (10) business days to respond to the request, counting from the day after you received it. If a response is not provided within said period, the corresponding request will be considered not submitted.

The determination adopted will be communicated to you within a maximum period of twenty (20) business days from the date on which the request was received, so that, if appropriate, it can be made effective within fifteen (15) days. business hours following the response being communicated.


You may limit the use or disclosure of your personal data by sending your request to our Data Privacy Office at

The requirements to prove your identity, as well as the procedure to respond to your request, will be governed by the same criteria indicated in the previous section.

If your request is approved, you will be registered on TINTARELLA's own exclusion list.


When purchasing a product, you will be asked for your bank details, which will be handled in a secure, complete and confidential manner since we use SSL security certificates signed by a valid certifying entity (Global Sign), which are created by an algorithm. SHA256 encryption implemented under the secure TLS 1.2 protocol in such a way that the information sent is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, make sure that an “S” appears in the navigation bar (“https”://).


TINTARELLA uses various technologies to improve the efficiency of our websites and technological tools, including your experience when you browse these sites or use our network. These technologies include the use of cookies, which are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows us to identify you and save your personal preferences to provide you with a better browsing experience. On our websites and applications we may use cookies, web beacons and other tracking technologies, our own and third parties, that allow us to fulfill the purposes reported in this Privacy Notice. The different types of cookies that we use to obtain identification data and data related to your purchasing behavior and use of internet services are:

  • Essential cookies: We use these technologies to allow you proper use of our websites, so they cannot be disabled as they are necessary to allow you to use the functionalities of our websites and technological tools.
  • Cookies to remember your preferences and experience: through these technologies we obtain browsing hours, browsing time on our Internet page, sections consulted, and Internet pages accessed prior to ours. These cookies allow us to remember your preferences, browsing options. navigation and custom functions.
  • Cookies for performance and analysis purposes: We may use our own and third-party cookies to obtain technical and statistical data that allow us to identify the way in which you use our services in order to improve their performance and future developments.
  • Our own and third-party advertising cookies: We may place our own and third-party advertising cookies (such as business partners and Group Companies) to obtain information related to your purchasing, consumption and website viewing preferences to show you advertising that we consider relevant to you.
  • Other data: Likewise, as part of our processes to improve our products and services, in certain cases we may collect anonymous responses to surveys and requirements related to the use of our products and services. In certain cases and when necessary, we may apply data anonymization techniques in order to carry out certain predictive and statistical studies based on the information generated through the use of our Services.

We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use to access our websites.


If you consider it necessary, we inform you that you have the right to go to the National Institute of Transparency Access to Information and Protection of Personal Data (INAI) to assert any disagreement related to your right to the protection of personal data.


TINTARELLA reserves the right, at its sole discretion, to change, modify, add or remove portions of this Privacy Notice at any time. In such case, TINTARELLA will inform you of the changes by the same means that has made this Privacy Notice available to you.


This Privacy Notice corresponds to the month of September 2020.


By using our services you accept that you have read this document and that TINTARELLA processes your personal data for the purposes indicated in this Privacy Notice.