Didn't the suit fit or the print didn't convince you? Don't worry! You have 30 calendar days to change it in any of our stores: Santa Fe, Antara and Satélite. If you don't live in CDMX, no problem, our team supports you every step of the process.

NEXT: Review the requirements for changes

Delivery times start counting one day after the purchase is made. For national shipments the times are 5-7 business days & for shipments within CDMX 2-4 business days.
Express service is 2-3 business days, except holidays.

*We remind you that delivery times are the responsibility of the parcel companies

Within the next 12 business hours after your purchase, you will receive an email confirming the shipment of your order. In that email will come the tracking number as well as the parcel service in charge, and you can track it directly on the parcel portal.

For changes :

• Send us an email to contacto@tintarella.com.mx

For purchases, special orders and/or advice :

• by Whatsapp: +52 5568186444

To place this type of order you must contact the personal shopper contact by call or WhatsApp at +52 55 6818 6444, where they can help you place your order, process the payment and coordinate the collection of your order at one of our points of sale. , or direct shipping to your home.